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Join Our Growing Team - Now Recruiting Engineers and Project Managers
Working for Cougar Automation is like working for no other system integrator. Our mission is to deliver a fantastic service to our customers. To make our customers unreasonably happy! We can only do this if our Cats (the name for all of us here at Cougar Automation) are happy too! You try delivering great service when you're unhappy!
So
what do you need to be a Cougar Cat? Well, the most important thing is that you
get a buzz from understanding and delivering service excellence to your
customers. This attitude of wanting to excel by delivering fantastic service to our
customers is essential. If you have this, you are well on the way to having what
it takes to becoming a Cougar Cat.
So why is it so different to work at Cougar Automation. Well, for a start one very obvious thing is we have no walls (that's internal walls: obviously we like to keep the wind and rain out). Everyone sits in the same open plan area at the same types of desk. That includes the Managing Director. The word 'department' is banned. We get on and work as teams to get the job done for our customers.
We strongly believe in work/home balance. That's why we operate flexitime so that you can work hours that fit in with your commitments (or struggles to get up). That's why we allow all Cats to work from home. And that's why in addition to 25 days paid leave (plus 8 bank holidays) we offer unlimited unpaid leave. Oh, and that's why we don't believe in working silly hours. And if that all sounds a bit relaxed, well that's the idea. If we are relaxed we can concentrate on what really counts: delivering for our customers.
One of our key values is openness. As part of this we share everything about the business with all Cats. Management accounts and customer satisfaction feedback is published monthly to everyone. We hold our Compass Meeting for all Cats every other month to discuss and share information on all aspects of the business. Once a year we hold a Company Day to get all Cats together from both offices to build the team, reflect on the successes of the last year and look to the future.
And what about your boss? Well, we believe that if a leader is to be any good people must want to follow them. So, how do we make sure our leaders have willing followers? Simple, we ask people to pick their own leaders.
We also believe that everyone should take responsibility for continuously developing themselves. Success is all about how well people interact so you will find we put a lot of emphasis on these aspects of development. We also believe in multi-skilling. We can deliver much better value to our customers if we all understand all aspects of what we do. We also put a large emphasis on our Cats gaining technical accreditation for the technology we use.
So, are you still interested in being a Cougar Cat? If so, please send us an email telling us a bit about yourself and which office you would like to work in.
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real people - real solutions Copyright Cougar Automation Limited 2006 - 2011 Tel: +44(0)23 9226 9960 email: sales@cougar-automation.com Registered in England: 2397024 |