Our Clients

We work with a wide range of clients, including those in the water and waste water, oil & gas, manufacturing, food processing, waste recycling, energy, infrastructure, transportation and and pharmaceuticals/life sciences industries. Our projects have covered a host of solutions, including:

  • New PLC, HMI and SCADA systems
  • Extending and modifying existing PLC, HMI and SCADA systems
  • Upgrading legacy PLCs, HMIs or SCADA systems
  • Industrial data systems (e.g. capturing, reporting and analysing data)
  • Downtime and reliability monitoring systems
  • Batch processing and recipe management systems
  • Web-based monitoring systems
  • Remote monitor of equipment on multiple sites
  • Smart phone and tablet plant visualisation
  • Energy management systems
  • Interfacing disparate systems
  • Integrating industrial control systems to business systems (e.g. ERP, SAP) and best-practice guidelines and industry standards (e.g. GAMP)
  • Following best-practice guidelines and industry standards (e.g. GAMP5 and 21 CFR Part 11)
  • Maintain a Functional Safety Management System to meet the requirements of BS EN 61511
  • Cyber Security survey and risk assessments

Here are a few case studies and industry-specific overviews showing examples of our work:

Case and Industry Studies:

Pharmaceuticals/Life Sciences

Environmental solution: managing the complexity of groundwater contamination

UK energy supplier: Converting from Siemens S5 to S7 in a week

Oilfield and gas storage facility

Container terminal operator cranes diagnostics

Keeping the fuel flowing at major UK airport

The eyes and ears of flood control

ICONICS’ GENESIS64 for new secure data network

Alliance Partner and Schneider Electric Solutions

All of us at Cougar are dedicated to providing you with superior customer service. It’s so important to us that we survey clients after every project — even the clients we have worked with for years — to ensure we are keeping to our high standards.

Here are a few of the comments we’ve received over the past year:

Testimonials:

"The team is always very obliging, very professional and always get the job completed. It is always a pleasure to work with you. "

May 2019

"Cougar have delivered a high level of service and fantastic end product ...which is now operating as expected with recognition from the client and customer. It is worth mentioning that this project was delivered within an exceptionally short period of time ... we knew this was going to be a challenge. However, this was achieved through optimised and collaborative working. ... Mateusz Jozko performed exceptionally, demonstrating an indepth understanding of our requirements and the operational process. Ultimately this was key to successful delivery of our project. Many thanks to Ben Gray for his input & support for the networking and cyber security aspects of this project."

May 2019

"Phil was very knowledgeable and helpful in the development of these documents."

Apr 2019

"Very happy with our collaboration - entirely a positive experience."

Apr 2019

"Great work. We put you under some pressure on this one with the request to install with less than one days notice. Please pass on my thanks to the team. I knew this team could deliver."

Apr 2019

"Excellent delivery at very short notice from the team to carry out the final execution; clearly well prepared. Outage went on time and end result worked as expected, apart from minor issues which were resolved quickly."

Apr 2019

"...adapted very well to our changing scope midway through the project "

Mar 2019

"I was very impressed with the flexibility and knowledge of the team, Michael in particular."

Jan 2019

"Mark Curtlin was very professional and delivered the project above our expectations. For any future projects ... Cougar Automation would be my preferred company to use."

July 2018

"Excellent communication with other contractors and site staff to ensure a smooth integration.."

Feb 2018

"This project was a little more complex than any of us realised, but Andy and Michal picked up the requirement specification and were flexible enough to implemented the changes needed and see the project through to completion. They always have a great work ethic and attitude, and are both highly professional and competent. It has been and is always a great pleasure to work with them both. I think they probably know more about our system now than we do. "

Feb 2018

"Great attitude by the team. Hospitality at the office in Waterlooville was excellent."

Jan 2018

"Ordered PLC's were delivered early, which was a bonus for the project we are working on."

Jan 2018

"Both Tristan and Matt were excellent on site, and my knowledge has increased due to them helping me with this project."

Jan 2018

"Given that the product was new, ... the methodology was new ... and the industry... was new to the company, your engineers took to their tasks without hesitation and with some guidance at the start, delivered a product you can be proud of! Over the course of the project the engineers grew into their roles, and by the end the execution was slick, with minimal input from myself. It was a pleasure to work with Clem and his team of dedicated engineers!"

Jan 2018