Our Clients

We work with a wide range of clients, including those in the water and waste water, oil & gas, manufacturing, food processing, waste recycling, energy, infrastructure and transportation industries. Our projects have covered a host of solutions, including:

  • New PLC, HMI & SCADA systems
  • Extending and modifying existing PLC, HMI & SCADA systems
  • Upgrading legacy PLCs, HMIs or SCADA systems
  • Industrial data systems (e.g. capturing, reporting and analysing data)
  • Downtime and reliability monitoring systems
  • Batch processing and recipe management systems
  • Web-based monitoring systems
  • Remote monitor of equipment on multiple sites
  • Smart phone and tablet plant visualisation
  • Energy management systems
  • Interfacing disparate systems
  • Integrating industrial control systems to business systems (e.g. ERP, SAP)
  • Cyber Security survey and risk assessments

Here are a few case studies showing examples of our work:

Case Studies:

Oilfield and gas storage facility

Container terminal operator cranes diagnostics

Keeping the fuel flowing at major UK airport

The eyes and ears of flood control

ICONICS’ GENESIS64 for new secure data network

Alliance Partner and Schneider Electric Solutions

All of us at Cougar are dedicated to providing you with superior customer service. It’s so important to us that we survey clients after every project — even the clients we have worked with for years — to ensure we are keeping to our high standards.

Here are a few of the comments we’ve received over the past year:

Testimonials:

"The project was very well delivered from Tender stage through to delivery. The Engineer on site (M Bunten) was very knowledgeable, pro-active and efficient."

Oct 2017

"Thanks to Dave Burnley and Gary Owen for a job well done. For a slightly challenging job, it all went extremely smoothly; the site is running well and has needed minimal tweaks, and it all got done with good relationships and good humour."

Oct 2017

"You have partnered with a capable panel builder who was accommodating and easy to work with, so a definite benefit to using Cougar."

Oct 2017

"Excellent Comms throughout, documentation issued in a timely manor and excellent FAT, with only very minor modifications required."

Oct 2017

"Really well run project with very good collaboration and outcomes."

Sept 2017

"[Michal and Andy's] work ethic is exceptional. We had a very limited time frame in which to perform this software change and test the system. This meant working extremely long hours, well into the night, and they both did so unquestioningly and with great professionalism. Nothing is too much trouble and their willingness to complete a job successfully is a credit to them and Cougar."

July 2017

"Thank you so much for you effort. We're satisfied with your great result."

July 2017

"The software engineer assigned to the project was excellent and a credit to TAP."

July 2017

"Great responsiveness, and quickly resolved our long-running issue."

June 2017

"Documentation for all modifications was excellent."

June 2017

"Geoff Parkin, who did the onsite commissioning, was excellent and was a big reason why the projects went so well. I would be happy to use Cougar again and have recommended so to other departments..."

May 2017

"It was greatly appreciated when TAP ... stepped-in to deliver the works. ... It was a pleasure working closely with Blair -- he is a credit to the company."

May 2017

"The project was delivered professionally/on time and to budget. Cougar were helpful and approachable; they picked up additional tasks without issue. Project planning and design were done to a good standard."

May 2017

"The project ran extremely smooth and was well executed. Good communication was always maintained and commissioning was well planned. ... Good company to deal with."

May 2017

"Excellent service and support. Special mention for Alex Wilson who was outstanding as our project engineer.

May 2017

"Daniel is an excellent software engineer and provides excellent technical support."

May 2017

"...support received was great and flexibility of configuration engineer second to none. Great response to our requirements, yet again..."

May 2017

"The Project team worked hard to deliver the project on time and within budget. The attitude, knowledge and experience of Cougar personnel has increased the confidence of [our] operating team."

May 2017

"Well done. We are impressed with all aspects of the project."

May 2017

"Keep up the good work that you have been delivering along the way."

Apr 2017

"The support provided by Cougar Automation on a complex and changing Project was most appreciated."

Apr 2017

"...the work was undertaken very quickly, professionally and successfully. Happy customer (from both the Ops, Engineering and Project Management sides of the business)."

Apr 2017

"Ashleigh Catt handled this off-the-cuff project extremely well with very few issues once on site. I cannot praise this engineer enough."

Apr 2017

"... I have never had a problem with the system installed here or the support that I have been able to access ..."

Mar 2017

"It’s very difficult to see how the project could have been managed better."

Feb 2017

"I am happy with the prompt and professional way this project was delivered. Another great delivery from Cougar."

Feb 2017

"Brian is a true gentleman who gives his full attention to the job. I hope to work with him again in the future."

Feb 2017

"The scheme went very well overall, and your part on the software aided to that. Using the software engineer that was familiar with the site went also a long way with his understanding."

Feb 2017

"The flexibility and expertise of your team is very much appreciated. I look forward to working with you on future projects."

Jan 2017

"Hoping to continue to use Cougar for the follow on parts of the ... project and hope that other expertise within the Company will also be of benefit going forward.

Dec 2016

"Carsten is very knowledgeable and easy to work with, and has been able to change the code to achieve what I wanted, gaining a knowledge of how the process needs to work. It is good to work with him. I have faith in his abilities and trust him to be able to achieve the objectives, whatever they may be."

Nov 2016

"Great flexible approach and achieved our desired outcome."

Nov 2016

"... the project was delivered in the timescales required and with a very professional attitude. Communication was always upheld and documentation was comprehensive and delivered on time."

Nov 2016

The project team from TAP were excellent in managing a difficult project. Throughout the project, the team ...were able to gain credibility on the solution which had never been implemented before. Post handover, the team have received complementary feedback on the implementation of this system ..."

Nov 2016

"... Richard and Stuart have been professional, courteous, knowledgeable and responsive. I am very much looking forward to working with you on the main schemes when awarded. "

Nov 2016

"... we are very happy with the work made by TAP and also the availabilty to be on site to solve the different problems we had."

Nov 2016