Our Clients

We work with a wide range of clients, including those in the water and waste water, oil & gas, manufacturing, food processing, waste recycling, energy, infrastructure, transportation and and pharmaceuticals/life sciences industries. Our projects have covered a host of solutions, including:

  • New PLC, HMI and SCADA systems
  • Extending and modifying existing PLC, HMI and SCADA systems
  • Upgrading legacy PLCs, HMIs or SCADA systems
  • Industrial data systems (e.g. capturing, reporting and analysing data)
  • Downtime and reliability monitoring systems
  • Batch processing and recipe management systems
  • Web-based monitoring systems
  • Remote monitor of equipment on multiple sites
  • Smart phone and tablet plant visualisation
  • Energy management systems
  • Interfacing disparate systems
  • Integrating industrial control systems to business systems (e.g. ERP, SAP) and best-practice guidelines and industry standards (e.g. GAMP)
  • Following best-practice guidelines and industry standards (e.g. GAMP5 and 21 CFR Part 11)
  • Maintain a Functional Safety Management System to meet the requirements of BS EN 61511
  • Cyber Security survey and risk assessments

Here are a few case studies and industry-specific overviews showing examples of our work:

Case and Industry Studies:

Migrating from PLC-5 to ControlLogix

Oil & gas bulk liquid storage

Pharmaceuticals/Life Sciences

Environmental solution: managing the complexity of groundwater contamination

UK energy supplier: Converting from Siemens S5 to S7 in a week

Oilfield and gas storage facility

Container terminal operator cranes diagnostics

Keeping the fuel flowing at major UK airport

The eyes and ears of flood control

ICONICS’ GENESIS64 for new secure data network

Alliance Partner and Schneider Electric Solutions

All of us at Cougar are dedicated to providing you with superior customer service. It’s so important to us that we survey clients after every project — even the clients we have worked with for years — to ensure we are keeping to our high standards.

Here are a few of the comments we’ve received over the past year:

Testimonials:

"Very happy with the time taken with our process scientist to make the changes requested. "

April 2020

"For this project and on previous projects, I have always found Cougar representatives to be very helpful and willing to go the extra mile to help complete the project work."

Feb 2020

"Control Software performs as expected. Communication good. Responses always good. Ankit Patel very helpful and competent engineer."

Feb 2020

"Very pleased with how the project was handled and delivered."

Jan 2020

"Given the issues getting outages on the works, Cougar did a good job with limited testing opportunities over protracted periods.. Very happy with Cougar. "

Dec 2019

"Alex Dunning and Geoff Parkin both did an excellent job (as always). Always happy with the service we get from Cougar/TAP - whether that be the initial enquiry, the prep work or the site work."

Dec 2019

"Cougar provided a quick response and were very capable."

Dec 2019

"Thank you, Scott. If you weren't so helpful in assisting us in diagnosing the faults, we would never have gotten through it. Your remit was to only migrate one program to a new plc, but you were happy to help us fault find on that old program!"

Dec 2019

"Excellent execution and support from Michael and Jo."

Dec 2019

"Successfully completed in the same day with the Engineer staying on late to deliver all the work.."

Nov 2019

"Very impressed with the work carried out. Nothing is too much trouble, and the Engineer stayed very late to get the project completed the same day."

Nov 2019

"Your engineer was very helpful and flexible, and all the changes were delivered as requested.."

Oct 2019

"The team by far exceeded our expectations. Everything we requested was completed to an excellent standard. Even when faced with a lack of explanation and information, this was overcome by your team."

Sept 2019

"I always recommend Jim to people. He is very helpful and knowledgeable. He also always gets the job done."

Sept 2019